How do I know this is a legitimate opportunity?

Unfortunately, there are many scams that exist in the virtual work-from-home space. Arise, on the other hand, is a legitimate work-from-home opportunity which is evidenced by the tens of thousands of small businesses and their agents who have enjoyed providing services to Arise for decades. 

Do I have to be a legal resident of the Canada and age 18 or older?

Yes. This is a requirement

What type of telephone system do I need to work with Arise?

When working with Arise you will need a separate landline telephone dedicated to receiving Arise incoming calls with no add-on features (no call waiting, no call forwarding, no voicemail//answering services, no fax services). Long distance telephone service is not required. This telephone line may not be used for any other incoming or outgoing personal calls. Arise does require you to provide us a separate service phone number.


Arise has updated the technology requirements to allow the use of VOIP (Voice Over IP) phone lines while servicing. It is currently allowed for most clients.

Can I use my laptop to service Arise clients?

Yes. You can use your laptop to service Arise clients as long as your laptop meets the minimum computer requirements. Remember you may not use any wireless connections at any time to provide service with Arise and its clients. Your laptop must be hard-wired to a supported Internet connection. Wireless keyboards and a wireless mouse are not supported. 


Please request a detailed technical requirements document for your chosen client for more detailed information.

What type of services will I be providing?

Arise clients offer a wide variety of programs that you can certify your home business for. Client services are not limited to just taking or making calls, your business can also choose to provide email, chat or technical support to Arise Clients. Inbound call types may include any or a combination of the following: sales, customer service, chat and technical support. 

Are we responsible for our own taxes?

You are a Self Employed Independent Contractor and Authorized User and are responsible for your own taxes.  


As an Independent Contractor you are not employed by Cougar Virtual Solutions or Arise Virtual Solutions. You are responsible for paying applicable Federal taxes. You are not eligible for unemployment, overtime or benefits and are responsible for your own retirement savings.

How long before I can start servicing Arise clients?

Once you have completed the Arise admissions steps and have requested to join Cougar Virtual Solutions, your next step is to enroll in the Arise client certification course of your choice. Courses may take between two to six weeks depending on the client you choose.  Once you have completed and certified with a client, you begin to service immediately. 

Will I receive compensation for the time I spend in the Arise client certification course?

Arise and does not compensate for the time spent in an Arise client certification course as it considers that the knowledge obtained while attending the certification course will contribute inmaking your business successful.  You are Self Employed and you are responsible  to obtain the specialized skills that are needed in order to provide the appropriate services to the client that you choose. 

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